REPAIR PROCESS AT SOUTHSIDE COLLISION
FIRST STEP: ESTIMATE
If you've experienced an accident or need professional repairs for your damaged vehicle, look no further than Southside Collision! Our dedicated team collaborates closely with top insurance providers to offer you a comprehensive, computerized. We meticulously assess the damage before commencing repairs, ensuring accuracy and transparency. Once we have written the estimate reflecting all areas of concern, we proceed to check part availability and promptly schedule your vehicle for repairs.
SECOND STEP: DROP OFF
When you bring your vehicle to us, our estimator will document its condition thoroughly by capturing photos of the exterior and interior. You will then receive Southside Collision's repair authorization form, which one of our team members will attentively review with you. We will also provide you with a clear timeframe for repairs and confirm the best method of communication to keep you updated on your vehicle's progress.
THIRD STEP: BODY REPAIR
After evaluating your vehicle upon drop-off, it enters our advanced body shop. Here, we expertly remove any parts that require separate repair or replacement and perform meticulous body and structural repair work. During this process, should we uncover any additional or unforeseen damage, we will promptly inform you of this supplement and adjust the estimate accordingly. If your vehicle is going through insurance, our team will also be in contact with the responsible insurance company regarding the supplement, which can be a common occurrence. Rest assured, all repair work undergoes stringent quality control inspections to ensure exceptional results.
FOURTH STEP: PAINT
Once the body work is flawlessly executed, your vehicle proceeds to our painting department. Our skilled painter employs advanced computer technology to precisely match the exact color based on manufacturer codes before applying a fresh coat of paint, which is guaranteed for the life of the vehicle. Following this, your vehicle is meticulously polished and prepared for reassembly, undergoing another thorough quality control checkpoint. After the painting process is complete, your vehicle is typically ready for pick up within a couple days.
FIFTH STEP: ASSEMBLY
Your vehicle then returns to the body shop section, where our experts meticulously reassemble it using all necessary parts to restore it to its original condition. Once the reassembly process is complete, the assigned technician takes your vehicle for a test drive. Subsequently, it undergoes a final quality control check to ensure that all authorized repair work is impeccably completed, meeting our unwavering standards of excellence.
SIXTH STEP: CLEAN / PICK UP
In the final step of the repair process, our dedicated cleaning team provides a complimentary wash and vacuum to your vehicle. This thorough cleaning ensures that your vehicle looks immaculate upon pick up and allows us to conduct a final inspection of the repairs. We strive to deliver nothing less than perfection, and this attention to detail ensures your utmost satisfaction. Lastly, your vehicle is ready for pick up.